Case Study: Using RFID to Take Customer Service to the Next Level

A leading global retailer in the UK serves 80 million shopping trips per week. A pioneer in leveraging technology to improve the customer experience, the brand has deployed RFID in hundreds of stores for accurate inventory management of one of the largest and most thorough retail RFID deployments in the world. Now the company is looking at new ways to use RFID to continue serving customers a little better every day.

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