In The News

October 10th, 2018

Auburn University RFID Lab, GS1 US Study Confirms RFID Enables Nearly 100 Percent Order Accuracy at Retail

Originally posted on apparelmag.com

New research from the Auburn University RFID Lab and GS1 US® found that brand owners and retailers using Electronic Product Code (EPC®)-enabled radio frequency identification (RFID) to optimize inventory management and reconcile product shipments are capable of achieving 99.9 percent order accuracy. Using item-level RFID technology, retailers can decrease out-of-stocks, improve loss detection, boost sales margins and expedite returns — just to name a few of the technology’s benefits.

Measuring a sample of more than 1 million items from five leading retailers and eight brand owners, the study also found that when RFID was not implemented, 69 percent of orders shipped and received from brands to their retailer partners contained data errors. These errors were revealed in picking, shipping, and receiving, resulting in inventory inaccuracies and costly chargebacks from the retailers to the brand owners. Additionally, the research exposed that brands and retailers generally accept these process errors and attempt “work-arounds,” which often result in additional errors and costs.

“This study should cause retail industry stakeholders to consider the immediate positive impact item-level RFID can have on supply chain efficiency. Retailers and brands have a tremendous opportunity to eliminate errors, as the lack of inventory accuracy is a preventable problem that can be solved with greater automation through RFID,” said Dr. Bill Hardgrave, provost and senior vice president for academic affairs, Auburn University.

“Retail today is ultra-competitive — the right product needs to be in the right place at the right time for the consumer. Deploying item-level RFID improves the efficiency, precision and reliability of the entire retail supply chain, helping brands and retailers exceed consumer expectations and build loyalty,” said Michelle Covey, vice president of retail apparel and general merchandise, GS1 US.

The EPC/RFID Retail Supply Chain Data Exchange Study, also dubbed “Project Zipper,” surveyed the effectiveness and business value of item-level RFID tagged items as they travel throughout the supply chain, from a brand owner to a retailer. It examined the flow of information between the brands and retailers over a one-year period from June 2017 to June 2018. During this time, the RFID Lab team examined the data obtained from barcode scans at the brand owners’ distribution centers, and barcode data at the retailers’ distribution centers, and compared them with data captured via RFID tags.

The study will continue with a Phase 2 analysis that will investigate the causes of errors, the consequences of workarounds and additional use cases for traceability and authenticity. Researchers anticipate Phase 2 will be completed in mid-2019.

For more information about the Auburn University RFID Lab research, please visit https://rfid.auburn.edu/. To read the full study and to learn more about GS1 US and industry implementations of RFID, please visit www.gs1us.org/projectzipper.

October 5th, 2018

How Retailers Can Avoid Striking Out During the World Series

Originally posted at business2community.com

Without question a busy retail period is hugely profitable for businesses. In particular, national and international events can present retailers with a number of significant business opportunities such as increased customer engagement, creating jobs for store associates and opportunities to drive sales at an exponential rate.

Major sporting events in particular offer retailers vast opportunities to take advantage of an increased customer demand. For example, the upcoming World Series will see retailers experience an influx of customers looking to purchase replica shirts, electronics, food and alcohol. Yet, whilst these events encourage customers to spend more, it can also present a burden for retailers who aren’t prepared for the sudden increase in customer interest. (more…)

September 26th, 2018

Struggling, But Fighting Back

The retail sector has seen multiple store closures this year, increasing the pressure to innovate through two-way radios, body-worn cameras, RFID and other wireless technologies. Kate O’Flaherty reports

Toys R Us, Maplin, Mothercare and House of Fraser were just a few of the casualties in 2018 as consumers chose to shop online instead of visiting bricks-and-mortar locations.

According to some retail experts, this is leading to a reluctance to invest in technology – which itself paradoxically makes it even more difficult to compete. However, others point to the growth of body-worn cameras and digital two-way radios in shopping centres and large outlets, in addition to RFID boasting more advanced capabilities. (more…)

September 24th, 2018

A1 Retail | SML Q&A

Dean Frew, CTO and Senior Vice President of RFID Solutions at SML, sat down with A1 Retail to answer questions about RFID for retailers. (more…)

September 14th, 2018

How Retailers Can Change Customer Experience at Checkout by Using RFID

Originally posted at business2community.com

With the new era of retailing underway, we are now seeing commerce and technology coming together to revolutionize the customer experience. With an increase in technological advancements, retailers are now implementing new technologies to help improve their business operations with RFID being one of those utilised.

As RFID is rapidly gaining adoption within the retail industry across the globe, it is one of the key technologies being applied to help enhance a retailer’s operations. In addition, it also helps to improve a retailers inventory management. As retailers recognise the initial investment and returns of using the technology, they are now looking for alternative ways to leverage the investment in RFID to help gain advantages over their competitors and solve operational constraints. (more…)

September 11th, 2018

MyDyer Transforms Its End-To-End Supply Chain with ERP

Originally posted in Apparel Magazine

Retailers and manufacturers share the same goal: increase sales and improve margins on those sales. They also share the consumer — someone who expects an integrated, omnichannel experience, in which their likes and dislikes are “understood” on an individual level. In today’s complex retail environment, the requirements for delivering this consumer experience, as well as understanding the viability of consumer goods, are jointly owned and influenced by retailers and manufacturers. That’s why collaboration — between retailers and their manufacturing counterparts — is paramount.

MyDyer, a full-package apparel manufacturing and global sourcing firm based in Long Beach, CA, has experienced consistent and steady success and growth in its nearly 20 years in business, but until recently had been utilizing a small financial package and a highly customized solution on a common development platform as its primary business solution.

(more…)

September 4th, 2018

How Retailers can Change Customer Experience at Checkout by using RFID

With the new era of retailing underway, we are now seeing commerce and technology coming together to revolutionize the customer experience

With an increase in technological advancements, retailers are now implementing new technologies to help improve their business operations with RFID being one of those utilised.

As RFID is rapidly gaining adoption within the retail industry across the globe, it is one of the key technologies being applied to help enhance a retailer’s operations. In addition, it also helps to improve a retailers inventory management. As retailers recognise the initial investment and returns of using the technology, they are now looking for alternative ways to leverage the investment in RFID to help gain advantages against their competitors and solve operational constraints. (more…)

August 29th, 2018

Supply Chain Visibility | Can you see me now?

Using technology to gain a clear view into your supply chain can both wipe out costs and pour revenue to your bottom line.

SML is featured in this month’s issue of Inbound Logistics. Go to page 54 to read “Supply Chain Visibility Can you see me now?”

Inbound Logistics Magazine

Download here

August 28th, 2018

How retailers can avoid striking out during the World Series

Without question a busy retail period is hugely profitable for businesses. In particular, national and international events can present retailers with a number of significant business opportunities such as increased customer engagement, creating jobs for store associates and opportunities to drive sales at an exponential rate.

Major sporting events in particular offer retailers vast opportunities to take advantage of an increased customer demand. For example, the upcoming World Series will see retailers experience an influx of customers looking to purchase replica shirts, electronics, food and alcohol. Yet, whilst these events encourage customers to spend more, it can also present a burden for retailers who aren’t prepared for the sudden increase in customer interest. (more…)

July 24th, 2018

Vendor view: why new-look retail tech partnerships are emerging

Retail Connections gathers views from prominent figures in the retail technology industry to get the lowdown on a raft of new-look retail tech partnerships cropping up across the globe.

The Microsoft-Walmart technology deal announced on 17 July is one of a new breed of retail tech partnerships emerging across the industry.

Much of the five-year contract agreed by the US’s largest grocer and one of the country’s most prominent tech houses revolves around cloud-based services and artificial intelligence (AI) development, but the deal – like others announced recently – has a different flavour to retail tech partnerships of the past. (more…)

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