The radio-frequency identification (RFID) labelling system uses electromagnetic fields to automatically identify and track tags attached to objects. Predominantly used in the retail space, the technology has the potential to drastically improve supply-chain productivity. This is something that SML Group is capitalising upon.

Over the past five years, the global apparel branding and packaging company has been replacing its traditional labelling methods with RFID, helping its retail customers track their goods that are being shipped all over the world. The CEO Magazine sat down with SML Group’s CEO KC Lau to learn more about RFID, the benefits it brings, and the potential it has if introduced to other industry segments such as food and beverage or pharmaceutical.

The CEO Magazine: You initially joined SML as CIO around 10 years ago. How did this role help you to identify the strategic importance of technology in the business, and prepare you for the CEO job?

KC: When I joined SML, the company had a very solid foundation and a good relationship with its customers – the large fashion retail brand owners in the US and Europe and their nominated manufacturers. Part of the role I played was to help manage the huge amounts of data coming in. I built SML’s data warehouse, and looked at how it could easily operate without too many manual interventions.

To give you an idea, we see more than 100,000 points of sale [POS] every day in our system. These come from our customers and manufacturers who send the data to us for our…

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